Mental health Minnesota, which used to be the Mental Health Association of Minnesota, provides an interesting service utilizing Peer Support Specialists, The Minnesota WarmLine.People in a mental health crisis may text a message to the program and receive a call from a peer support specialist For a “safe and confidential” discussion that can provide support, coaching, and help with accessing resources.

This services free, and is provided Monday through Saturday, 5 PM to 10 PM, by Peer Support Specialists.  These are people with mental health problems of their own who have received specialized training provided by Minnesota DHS, and upon completion of the program are certified to work with their peers in various supportive roles. Their training focuses on rehabilitation and recovery skills and resources, With the PSS and recipient working together as partners. They work in a variety of settings, including AMHRS, IRTS and ACT programs.

This service comes to our attention courtesy of a Twitter posting by Mental Health Minnesota. This organization had its start in 1939 as the Minnesota Mental Hygiene Society.

MHConcierge’s take: Peer Support Specialists in general, and this program, in particular, can be excellent resources for patients with more severe and chronic mental health problems in need of support between appointments with their mental health clinicians.


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