You are welcome to copy and use this template – MHConcierge.
We are carefully monitoring information about COVID 19, or the Corona Virus, in Minnesota. We understand that there is a lot of anxiety and confusion about the virus. While it is not yet established in our community, it is evident that there is a risk of this that we all must consider. Here is what we are doing to minimize risk in our office
- We ask that if you are ill with any potential COVID 19 (or flu) symptoms (coughing, sneezing, runny nose and fever) or have been exposed to someone known to have COVID 19, please cancel your appointment. We will also not be in the office if we have any symptoms. Patients/clients who present to the office with symptoms will be asked to leave – for our sake and also the sake of others.
- If you need to cancel due to symptoms, or due to being exposed to someone known to have COVID 19, there will not be a late cancellation fee – even at the last minute.
- We respectfully decline to shake hands, and enthusiastically endorse use of the fist or elbow bump.
- A bottle of hand sanitizing fluid is provided in the waiting room. Please feel free to use it.
- If possible, cough or sneeze into a disposable tissue and discard. Use your elbow only if you have to. According to medical experts, the clothing you cough or sneeze into will harbor the infectious virus for up to a week or more.
- If COVID 19 is reliably documented to be in our community, we will sanitize commonly shared surfaces (door knobs, light switches, chair arms, tables , etc) daily. If someone who may be ill has been in the office, we immediately re-sanitize.
- If you are feeling sick, you have the option of telehealth (video) appointments instead of in-person appointments. Minnesota law requires insurance companies to pay for telehealth in the same manner as in-person sessions. Medicare, however, is not covered and generally does not cover telehealth for mental health services. Also, some insurance companies have requirements for telehealth, so if you should contact your insurance company to find out whether there would be any problem with you having telehealth appointments. Phone calls are generally not covered for therapy by insurance.
IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT VISITING OUR OFFICE DUE TO COVID 19, PLEASE FELL FREE TO CONTACT US.